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We can transfer the active license to a new device without any charge in the following cases:

  • Purchasing the license for a different device then the one intended;
  • The old device is lost or malfunctioning;
  • A newer (better) device was purchased.

To transfer your license:

  1. Download and install the latest version of the CountThings from Photos app from CountThings.com#download (Windows, iOS, Android) on the new device you want to use.
  2. Email us your “Account Email” and the new “Device Code” at Support@CountThings.com.
  3. We will remotely transfer the license and send you an email with the confirmation.
  4. To verify the transferred license, click “Account” from within the CountThings from Photos app on your device.

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