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Our CountThings specialists are trained to help you setup the application to get started, assist you with technical difficulties and answer your billing related questions.

To get support, please write us an e-mail at, send a message from our Contact Us form on or send a support request from within the application.

Include any images or screenshots relevant to your question.

CountThings from Photos Windows software

  1. Open the CountThings app and log in.
  2. A. Click on Account

    In the window hat appears, click Contact Us.

    B. Click More and select Support from the drop-down menu.

  3. Select a support topic from the left, add your message and images and click Send.

CountThings from Photos iOS and Android apps

  1. Open the CountThings app and log in.
  2. A. Tap on Account.

    Scroll down to the bottom of the screen and tap on Contact Us.


    B. Tap on More.

  3. Select Support.
  4. Select a support topic, add your message and images and click Send.

You may also find solutions in our frequently answered questions page. Click here to go to the homepage.

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