Reading Time: 2 minutes A saved image can be reviewed and edited again only using the .CNT file that the app saves for you in results. CountThings from Photos Windows software Firstly, you need to enable this feature. Go to More – Settings – Save – What to save and enable Editable version of the photo with results option. […]
Reading Time: 2 minutes In order to troubleshoot the errors that the users get in some cases, we need access to the logs from their device. In case you have any error within the app, we recommend to: Prepare an email with a description about the error you are getting. Attach the CountThings app logs. The path for logs […]
Reading Time: 2 minutes Website | Windows software | iOS and Android apps CountThings.com website Go to countthings.com and click “Login” in the top right corner of the page. Click Forgot Password. After inserting the account email, click Continue and you will receive an email with instructions about resetting the password. CountThings from Photos Windows software Open the CountThings app and […]
Reading Time: < 1 minute To use the CountThings software/app and all its advanced features, you need a license. To get a license, you will need to: download and install the latest version of the CountThings from Photos app from CountThings.com#download (Windows, iOS, Android) on the device you want to use. create a CountThings Account (check our guide How do I create a CountThings […]
Reading Time: < 1 minute We can transfer the active license to a new device without any charge in the following cases: Purchasing the license for a different device then the one intended; The old device is lost or malfunctioning; A newer (better) device was purchased. To transfer your license: Download and install the latest version of the CountThings from Photos app […]
Reading Time: < 1 minute Automatically Licenses are allocated automatically when: you pay the license from CountThings from photos app within your device using your AppStore or Google Play account; you use the self-serve method with your CountThings Account on our CountThings.com website. Check our License Purchase guide for more details. Note: We recommend using the self-serve methods from above if your company doesn’t […]
Reading Time: < 1 minute You can download the CountThings from Photos app installer for Windows from https://CountThings.com#download. Locate the downloaded Setup for CountThings (64-bit) installer and launch it. Follow the instructions prompted on the screen to complete the installation. Launch the application from the CountThings from Photos icon on your desktop.
Reading Time: 2 minutes Our CountThings specialists are trained to help you setup the application to get started, assist you with technical difficulties and answer your billing related questions. To get support, please write us an e-mail at email@example.com, send a message from our Contact Us form on CountThings.com or send a support request from within the application. Include […]
Reading Time: < 1 minute From inside CountThings from Photos app, click on so you can open the Template Store. You can either navigate through the Template Store or you can use the search bar. Click Get button to download the Counting Template to your account.
Reading Time: < 1 minute Counting Templates are patterns of an item (or a group of items) that help you to count items that are similar with the pattern. Our Counting Template Store includes templates based on real use cases. For example, if you want to count a pile of wood you will need the to get a Counting Template […]